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Quality Approach

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Quality Approach

Quality is not merely a deliverable at Thomson Digital; quality is our way of life.

Our firm is continuously engaged in the pursuit of enriching the quality of processes, systems, methodologies, and resources. We have devised a multi-tiered quality management structure to leave no stone unturned.

Our ISO 9001:2008 (Quality Management System) and ISO 27001:2013 (Information Security Management System) certifications are simply a validation of our absolute commitment to uncompromising standards of quality.

CIPS Certification

Thomson Digital has been certified by CIPS - Chartered Institute
for Procurement & Supply, for fulfilling the requirement of the Environment, Economic and Social criteria.

To view the certificate, click on the link below


Innovation Is Key

We are committed to quality and innovation. We base our strategy completely on delivering top-notch solutions and fulfilling and exceeding our customers' requirements. The following QA methods are how we generate high-quality solutions for a diverse spectrum of stakeholders:

Core Production:Right the First Time (RTFT)
This is so deeply entrenched in the way of life at Thomson, that non-adherence is never even contemplated. Kaizen practices and Quality Circle forums enable grass-roots-level participation and build a culture of cooperation and positive thinking for performance and quality improvement. Open upward as well as downward communication is encouraged through suggestion schemes; no one is excluded from making salient recommendations.

In-Process Quality Control or Peer Review
We use this process as a means of validating the output against product-specific requirements.

Process Quality
Process study, analysis of data, and process improvement are done using Statistical Quality Control tools.

Corporate Quality
Gap Analysis audits are conducted to review compliance with the standards and procedures to be followed. The Deming Cycle of Plan-Do-Check-Act is followed for standardization and improvement.

Rewards & Recognition
The best performers, both as groups and on an individual basis, are regularly rewarded through various schemes.

Inbuilt Six Sigma Data-Driven Methodologies
We follow the Six Sigma concepts and methodologies to achieve efficiency and lean workflows in all our processes.

At Thomson, quality emanates from everything we do — our products, our services, our processes, our structure, our attitude, our culture, and our people. Prodigious knowledge and dedicated employees are our backbone. Adhering to our principles allows us to deliver our best to every customer, every day.

Meet @ FBF

Come & ponder through our range of digital transformation products & services at Frankfurt Book Fair 2019, Hall No. 4.2 Stall No. J26.

Schedule a meeting